PRIVACY POLICY.

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Kim's Cozy Candles ("we," "us," or "our") is committed to protecting the privacy and security of the personal information of our customers and visitors ("you" or "your"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, interact with us online, or engage with our products and services.

1. Information We Collect: We collect personal information that you voluntarily provide to us when you:

• Place an order: We collect your name, shipping address, billing address, email address, phone number, and payment information to process and fulfill your orders.
• Create an account: If you create an account with us, we collect your name, email address, and password to manage your account and facilitate future purchases.
• Contact us: When you reach out to us with inquiries, feedback, or support requests, we collect your name, email address, and any other information you provide to assist you.
• Subscribe to our newsletter: If you opt-in to receive marketing communications from us, we collect your email address to send you updates, promotions, and other relevant information.

1. How We Use Your Information: We use the personal information we collect for the following purposes:

• Fulfilling orders: We use your information to process, fulfill, and deliver your orders, communicate with you regarding your purchases, and provide customer support.
• Account management: If you create an account with us, we use your information to manage your account, including order history, preferences, and account settings.
• Communication: We may use your contact information to respond to your inquiries, provide support, and send you transactional or administrative emails related to your orders.
• Marketing: With your consent, we may use your email address to send you promotional emails, newsletters, and updates about our products, services, and promotions. You can opt-out of marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
• Improving our services: We may use aggregated and anonymized data for analytical purposes to understand customer preferences, improve our products and services, and enhance the user experience on our website.

1. Information Sharing and Disclosure: We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business activities, and providing services to you. These service providers are contractually obligated to keep your information confidential and use it only for the purposes specified by us.

We may also disclose your personal information:

• To comply with legal obligations, regulatory requirements, or government requests.
• To protect our rights, property, or safety, or the rights, property, or safety of others.
• In connection with a merger, acquisition, reorganization, or sale of assets.

1. Data Security: We take reasonable measures to protect the security and confidentiality of your personal information and maintain safeguards to prevent unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
2. Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely dispose of it or anonymize it for analytical purposes.
3. Your Rights and Choices: You have certain rights and choices regarding your personal information, including:

• Access and update: You can access and update your account information by logging into your account on our website.
• Opt-out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
• Cookies: You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. However, if you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

1. Children's Privacy: Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that we may have inadvertently collected personal information from your child, please contact us immediately.
2. Changes to this Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time, and any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
3. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information provided below: 

By using our website or providing your information to us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Last Updated: 03/02/2024